What are the payment options available at colormode.in?

The payment options we support currently are:

  • Cash On Delivery
  • Pay Pal

Online payments are processed through (to be decided) Instant Pay payment gateways, which provide secure encrypted connections for transactions .


Do you provide Cash On Delivery (COD) payment option? How can I buy using COD option?

Yes, Colomode offers an option to pay Cash on Delivery for your orders. 

Here are steps to place an order using COD option:

  • You can click 'Cash on Delivery' option while placing the order..
  • After you click ‘Cash on Delivery’ option, please click ‘I confirm my order’ and your order will be automatically placed and an email will be sent to you.
  • On receiving your consignment, please pay the invoice amount in cash to the courier delivery person.

Please have enough cash ready to make the payment.


What are the Terms & Conditions for Cash On Delivery (COD) payment?

  • COD is available for orders above Rs. 500 and below Rs. 10000
  • Your delivery address should be under serviceable network of our courier partner. Please enter the correct pin code to ensure delivery.
  • Please pay in cash only and do NOT offer cheque or DD to the courier staff.
  • Please do NOT pay for any additional charges, i.e. octroi etc. to courier staff. Your invoice amount is inclusive of all charges.

 

What should I do if my payment fails?

In case of successful payment, you will receive an email confirmation from colomode. In case of payment failure, please retry ensuring:

  • Information passed on to payment gateway is accurate, i.e. account details, billing address, password
  • Your internet connection is not disrupted in the process

 

If your account has been debited after a payment failure, it will be rolled back after confirmation from the bank. It will take about 7-10 business days for the refund. You can get in touch with Customer Care with your order number, or send an email to care@colormode.in for any clarifications.


Are there any hidden charges when I make a purchase on colormode (Octroi, Sales Tax)?

There are absolutely no hidden charges when you make a purchase with colormode. We offer free delivery if the order is Rs. 500 or over, otherwise you will be charged an additional Rs. 60 for delivery. The prices listed for all items are final and all-inclusive. The prices you see on our product pages are exactly what you pay for the item.



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